/* =========================================================
   SUPPORT PAGE — simplified
   Hero → Service process → Country offices → Service request
   ========================================================= */

/* =========================================================
   PAGE HERO — simple, light theme with subtle motion
   ========================================================= */
.sp-hero {
  position: relative;
  padding-top: calc(var(--header-h) + 32px);
  padding-bottom: clamp(40px, 5vw, 60px);
  background: #fff;
  border-bottom: 1px solid var(--border);
  clip-path: inset(0);
  overflow: hidden;
}

.sp-hero__bg {
  position: absolute;
  inset: 0;
  pointer-events: none;
  z-index: 0;
}

.sp-hero__bg-grid {
  position: absolute;
  inset: 0;
  background-image: radial-gradient(circle, rgba(28, 25, 23, .07) 1px, transparent 1px);
  background-size: 28px 28px;
  mask-image: radial-gradient(ellipse 90% 90% at 25% 50%, #000 30%, transparent 95%);
  -webkit-mask-image: radial-gradient(ellipse 90% 90% at 25% 50%, #000 30%, transparent 95%);
}

.sp-hero__bg-glow {
  position: absolute;
  top: 50%;
  right: -10%;
  width: 600px;
  height: 600px;
  border-radius: 50%;
  background: radial-gradient(circle,
      rgba(28, 25, 23, .14) 0%,
      rgba(28, 25, 23, .04) 40%,
      rgba(28, 25, 23, 0) 70%);
  filter: blur(40px);
  transform: translateY(-50%);
  animation: sp-glow 8s ease-in-out infinite alternate;
}

@keyframes sp-glow {
  0% {
    opacity: .6;
    transform: translateY(-50%) scale(.9);
  }

  100% {
    opacity: 1;
    transform: translateY(-50%) scale(1.1);
  }
}

.sp-hero .container {
  position: relative;
  z-index: 1;
}

.sp-crumbs {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: clamp(36px, 5vw, 56px);
  font-size: var(--t-xs);
  color: var(--text-muted);
}

.sp-crumbs a {
  color: var(--text-muted);
  text-decoration: none;
  transition: color var(--t-fast) var(--ease);
}

.sp-crumbs a:hover {
  color: var(--text);
}

.sp-crumbs i {
  font-size: .75rem;
  color: var(--text-light);
}

.sp-crumbs span {
  color: var(--text);
  font-weight: 500;
}

.sp-hero__meta {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-size: var(--t-xs);
  text-transform: uppercase;
  letter-spacing: .18em;
  color: var(--text-muted);
  font-weight: 500;
  margin-bottom: 16px;
}

.sp-hero__meta::before {
  content: '';
  width: 28px;
  height: 1px;
  background: var(--text-muted);
}

.sp-hero__title {
  font-size: clamp(1.85rem, 3.6vw, 2.6rem);
  font-weight: 600;
  line-height: 1.05;
  letter-spacing: -.025em;
  color: var(--text);
  margin-bottom: 14px;
  max-width: 760px;
}

.sp-hero__subtitle {
  font-size: clamp(1rem, 1.4vw, 1.2rem);
  color: var(--text-muted);
  line-height: 1.5;
  max-width: 640px;
}

/* =========================================================
   SHARED SECTION HEADER
   ========================================================= */
.sp-secthead {
  margin-bottom: clamp(32px, 5vw, 48px);
  display: flex;
  flex-direction: column;
  gap: 8px;
  max-width: 720px;
}

.sp-secthead__eyebrow {
  font-size: var(--t-xs);
  text-transform: uppercase;
  letter-spacing: .18em;
  color: var(--text-muted);
  font-weight: 500;
}

.sp-secthead__title {
  font-size: clamp(1.4rem, 2.4vw, 1.875rem);
  font-weight: 600;
  letter-spacing: -.015em;
  color: var(--text);
  line-height: 1.15;
}

.sp-secthead__sub {
  font-size: var(--t-md);
  color: var(--text-muted);
  line-height: 1.55;
  max-width: 620px;
}

/* =========================================================
   SERVICE PROCESS — numbered steps
   ========================================================= */
.sp-process {
  padding: clamp(56px, 8vw, 96px) 0;
  background: var(--bg-soft);
}

.sp-process__list {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 18px;
  list-style: none;
  padding: 0;
  margin: 0;
}

.sp-step {
  position: relative;
  display: flex;
  gap: 20px;
  padding: 26px 26px 26px 22px;
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  transition: border-color var(--t-base-d) var(--ease),
    transform var(--t-base-d) var(--ease),
    box-shadow var(--t-base-d) var(--ease);
}

.sp-step:hover {
  border-color: transparent;
  transform: translateY(-3px);
  box-shadow: var(--shadow-lg);
}

.sp-step__num {
  flex-shrink: 0;
  width: 44px;
  height: 44px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--bg-softer);
  border: 1px solid var(--border);
  border-radius: 50%;
  font-size: var(--t-sm);
  font-weight: 600;
  color: var(--text);
  letter-spacing: .02em;
  transition: background var(--t-fast) var(--ease),
    border-color var(--t-fast) var(--ease),
    color var(--t-fast) var(--ease);
}

.sp-step:hover .sp-step__num {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
}

.sp-step__body {
  flex: 1;
  min-width: 0;
}

.sp-step__title {
  font-size: 1.05rem;
  font-weight: 600;
  letter-spacing: -.01em;
  color: var(--text);
  margin-bottom: 8px;
}

.sp-step__desc {
  font-size: var(--t-sm);
  color: var(--text-muted);
  line-height: 1.6;
}

.sp-step__desc a {
  color: var(--text);
  font-weight: 500;
  text-decoration: underline;
  text-decoration-thickness: 1px;
  text-underline-offset: 2px;
  transition: color var(--t-fast) var(--ease);
}

.sp-step__desc a:hover {
  color: var(--accent);
}

/* =========================================================
   COUNTRY OFFICES — flag/icon + address (Maps link) + contact list
   ========================================================= */
.sp-offices {
  padding: clamp(56px, 8vw, 96px) 0;
  background: #fff;
}

.sp-offices__grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 18px;
}

.sp-office {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 16px;
  padding: 26px 24px;
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  transition: border-color var(--t-base-d) var(--ease),
    transform var(--t-base-d) var(--ease),
    box-shadow var(--t-base-d) var(--ease);
}

.sp-office:hover {
  border-color: transparent;
  transform: translateY(-3px);
  box-shadow: var(--shadow-lg);
}

.sp-office__head {
  display: flex;
  align-items: center;
  gap: 12px;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--border);
}

.sp-office__flag {
  flex-shrink: 0;
  width: 44px;
  height: 44px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: rgba(28, 25, 23, .08);
  color: var(--accent);
  border-radius: 12px;
  font-size: 1.25rem;
}

.sp-office__title {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}

.sp-office__city {
  font-size: 1.05rem;
  font-weight: 600;
  letter-spacing: -.01em;
  color: var(--text);
}

.sp-office__country {
  font-size: var(--t-xs);
  text-transform: uppercase;
  letter-spacing: .14em;
  color: var(--text-muted);
}


.sp-office__address {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-size: var(--t-sm);
  color: var(--text-muted);
  line-height: 1.55;
  text-decoration: none;
  transition: color var(--t-fast) var(--ease);
}

.sp-office__address i {
  flex-shrink: 0;
  font-size: 1rem;
  color: var(--accent);
  margin-top: 2px;
  transition: transform var(--t-base-d) var(--ease);
}

.sp-office__address span {
  flex: 1;
  min-width: 0;
}

.sp-office__address:hover {
  color: var(--text);
}

.sp-office__address:hover i {
  transform: scale(1.15);
}

/* Phone/email rows — same pattern as contact page */
.sp-office__list {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding-top: 14px;
  border-top: 1px solid var(--border);
}

.sp-office__list a {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-size: var(--t-sm);
  color: var(--text);
  text-decoration: none;
  transition: color var(--t-fast) var(--ease);
}

.sp-office__list a i {
  font-size: 1rem;
  color: var(--text-muted);
  flex-shrink: 0;
  transition: color var(--t-fast) var(--ease);
}

.sp-office__list a:hover,
.sp-office__list a:hover i {
  color: var(--accent);
}

/* =========================================================
   SERVICE REQUEST FORM
   ========================================================= */
.sp-form {
  padding: clamp(56px, 8vw, 96px) 0;
  background: var(--bg-soft);
}

.sp-form__wrap {
  display: grid;
  grid-template-columns: 380px 1fr;
  gap: clamp(32px, 5vw, 64px);
  align-items: start;
}

.sp-form__intro {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.sp-form__intro-eyebrow {
  font-size: var(--t-xs);
  text-transform: uppercase;
  letter-spacing: .18em;
  color: var(--text-muted);
  font-weight: 500;
}

.sp-form__intro-title {
  font-size: clamp(1.4rem, 2.4vw, 1.875rem);
  font-weight: 600;
  letter-spacing: -.015em;
  color: var(--text);
  line-height: 1.15;
}

.sp-form__rich {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.sp-form__rich p {
  margin: 0;
  font-size: var(--t-md);
  color: var(--text-muted);
  line-height: 1.55;
}

.sp-form__rich ul {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.sp-form__rich li {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-size: var(--t-sm);
  color: var(--text);
  line-height: 1.5;
}

.sp-form__rich li i {
  flex-shrink: 0;
  margin-top: 2px;
  color: var(--accent);
  font-size: 1rem;
}

.sp-form__actions {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-top: 18px;
  padding-top: 20px;
  border-top: 1px solid var(--border);
}

.sp-form__actions-label {
  font-size: var(--t-xs);
  text-transform: uppercase;
  letter-spacing: .14em;
  color: var(--text-muted);
  font-weight: 500;
}

.sp-form__actions-row {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

.sp-form__card {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--r-xl);
  padding: clamp(24px, 4vw, 36px);
}

.sp-form__form {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.sp-form__row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
}

.sp-form__field {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.sp-form__field label {
  font-size: var(--t-xs);
  text-transform: uppercase;
  letter-spacing: .08em;
  font-weight: 500;
  color: var(--text);
}

.sp-form__field input,
.sp-form__field textarea {
  padding: 11px 14px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: #fff;
  font-family: inherit;
  font-size: var(--t-sm);
  color: var(--text);
  line-height: 1.4;
  width: 100%;
  box-sizing: border-box;
  transition: border-color var(--t-fast) var(--ease),
    background var(--t-fast) var(--ease);
}

.sp-form__field input:focus,
.sp-form__field textarea:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(28, 25, 23, .12);
}

.sp-form__field textarea {
  resize: vertical;
  min-height: 100px;
}

.sp-form__field.has-error input,
.sp-form__field.has-error textarea {
  border-color: #dc2626;
  background: rgba(220, 38, 38, .04);
}

.sp-form__consent {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-size: var(--t-xs);
  color: var(--text-muted);
  line-height: 1.55;
  cursor: pointer;
  user-select: none;
}

.sp-form__consent input[type="checkbox"] {
  position: absolute;
  opacity: 0;
  width: 0;
  height: 0;
  pointer-events: none;
}

.sp-form__consent-mark {
  flex-shrink: 0;
  width: 18px;
  height: 18px;
  margin-top: 1px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1.5px solid var(--border-strong);
  border-radius: 4px;
  background: #fff;
  color: transparent;
  font-size: .7rem;
  transition: background var(--t-fast) var(--ease),
    border-color var(--t-fast) var(--ease),
    color var(--t-fast) var(--ease);
}

.sp-form__consent input[type="checkbox"]:checked+.sp-form__consent-mark {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
}

.sp-form__consent.has-error .sp-form__consent-mark {
  border-color: #dc2626;
  background: rgba(220, 38, 38, .04);
}

.sp-form__consent-text a {
  color: var(--text);
  font-weight: 500;
  text-decoration: underline;
  text-decoration-thickness: 1px;
  text-underline-offset: 2px;
}

.sp-form__consent-text a:hover {
  color: var(--accent);
}

.sp-form__submit {
  width: 100%;
  justify-content: center;
}

.sp-form__submit.is-loading {
  opacity: .7;
  cursor: not-allowed;
  pointer-events: none;
}

.sp-form__submit.is-loading .sp-form__submit-label::after {
  content: '...';
  animation: sp-dots 1s steps(4, end) infinite;
}

@keyframes sp-dots {

  0%,
  100% {
    opacity: 1;
  }

  50% {
    opacity: .4;
  }
}

/* =========================================================
   TOAST
   ========================================================= */
.sp-toast {
  position: fixed;
  bottom: 24px;
  right: 24px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  z-index: 1200;
  pointer-events: none;
  max-width: calc(100vw - 48px);
}

.sp-toast__item {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px 18px;
  background: #fff;
  border: 1px solid var(--border);
  border-left: 3px solid var(--accent);
  border-radius: 10px;
  box-shadow: 0 12px 32px rgba(0, 0, 0, .15);
  font-size: var(--t-sm);
  color: var(--text);
  pointer-events: auto;
  min-width: 280px;
  max-width: 380px;
  animation: sp-toast-in .35s var(--ease-out);
}

.sp-toast__item.is-removing {
  animation: sp-toast-out .25s var(--ease) forwards;
}

@keyframes sp-toast-in {
  from {
    opacity: 0;
    transform: translateX(20px);
  }

  to {
    opacity: 1;
    transform: translateX(0);
  }
}

@keyframes sp-toast-out {
  from {
    opacity: 1;
    transform: translateX(0);
  }

  to {
    opacity: 0;
    transform: translateX(20px);
  }
}

.sp-toast__item--success {
  border-left-color: #16a34a;
}

.sp-toast__item--error {
  border-left-color: #dc2626;
}

.sp-toast__icon {
  flex-shrink: 0;
  width: 20px;
  height: 20px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 1.15rem;
}

.sp-toast__item--success .sp-toast__icon {
  color: #16a34a;
}

.sp-toast__item--error .sp-toast__icon {
  color: #dc2626;
}

.sp-toast__body {
  flex: 1;
  min-width: 0;
  line-height: 1.4;
}

.sp-toast__title {
  font-weight: 600;
  color: var(--text);
  margin-bottom: 2px;
}

.sp-toast__message {
  color: var(--text-muted);
  font-size: var(--t-xs);
}

.sp-toast__close {
  flex-shrink: 0;
  width: 22px;
  height: 22px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: transparent;
  border: none;
  color: var(--text-light);
  cursor: pointer;
  font-size: 1rem;
  padding: 0;
  border-radius: 4px;
}

.sp-toast__close:hover {
  color: var(--text);
  background: var(--bg-soft);
}

/* =========================================================
   RESPONSIVE
   ========================================================= */
@media (max-width: 1100px) {
  .sp-process__list {
    grid-template-columns: 1fr;
  }

  .sp-offices__grid {
    grid-template-columns: repeat(2, 1fr);
  }
}

@media (max-width: 992px) {
  .sp-form__wrap {
    grid-template-columns: 1fr;
    gap: 32px;
  }
}

@media (max-width: 768px) {
  .sp-hero {
    padding-top: calc(var(--header-h) + 24px);
  }
}

@media (max-width: 576px) {
  .sp-offices__grid {
    grid-template-columns: 1fr;
  }

  .sp-form__row {
    grid-template-columns: 1fr;
  }

  .sp-form__actions-row {
    flex-direction: column;
  }

  .sp-form__actions-row .btn {
    width: 100%;
    justify-content: center;
  }

  .sp-toast {
    bottom: 16px;
    right: 16px;
    left: 16px;
    max-width: none;
  }

  .sp-toast__item {
    min-width: 0;
    max-width: none;
  }
}